At 83jl, your privacy matters. This page explains exactly what personal information we collect when you use our sports betting and live casino platform, how we use it, who we share it with, and what rights you have as a player based in the Philippines. We keep things straightforward so you always know where you stand.
When you create an account on 83jl, we collect the information you provide during registration — this includes your full name, date of birth, email address, mobile number, and your preferred currency, which for Philippine players is PHP. We require this information to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly so you can access sports betting, live casino games, and deposit functions. Your date of birth is particularly important because it allows us to comply with Philippine gaming regulations that prohibit access by minors. We may also ask for a government-issued ID at certain points — for example, when you request a withdrawal above a certain threshold or when our compliance team needs to complete a verification check. All registration data is stored securely and is never shared with third parties for marketing purposes. You can update most of your account details at any time by logging in and visiting your profile settings.
Every time you make a deposit or request a withdrawal on 83jl, we record the transaction details — including the amount, the payment method used (such as GCash, Maya, or bank transfer), the date and time, and the outcome of the transaction. This data is essential for processing your payments accurately, resolving any disputes that may arise, and maintaining the financial records that Philippine regulations require us to keep. We do not store your full GCash PIN, bank account passwords, or any sensitive authentication credentials — those remain entirely within the payment provider's secure environment. Transaction records are retained for a minimum period required by applicable law and are accessible to our compliance and finance teams for audit purposes. If you believe a transaction has been recorded incorrectly, you can raise a query with our support team at [email protected] and we will investigate promptly. Keeping accurate transaction records also helps us detect and prevent fraudulent activity that could affect your account balance.
We collect data about how you use the 83jl platform — including the bets you place, the games you play, the sports markets you browse, the pages you visit, and the features you interact with. This usage data helps us understand what our Filipino players enjoy most, so we can improve the platform experience, surface relevant content, and ensure that the most popular sports and casino categories are easy to find. Betting activity data is also used to monitor for signs of problem gambling behaviour, which is part of our responsible gaming commitment — if unusual patterns are detected, our team may reach out to offer support resources. We also collect technical data such as your device type, operating system, browser version, and IP address, which helps us optimise the mobile experience and troubleshoot any technical issues you encounter. None of this usage data is sold to advertisers or external data brokers. Aggregated, anonymised usage statistics may be used internally to guide product decisions, but these cannot be traced back to any individual player.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have clear rights over your personal data. Here is what you can do.
You have the right to request a copy of the personal data that 83jl holds about you at any time. To make an access request, simply contact our support team at [email protected] with the subject line "Data Access Request" and we will respond within a reasonable timeframe. We will provide you with a clear summary of the data we hold, the purposes for which it is being processed, and any third parties it has been shared with. There is no fee for making a standard access request. If your request is complex or you submit multiple requests in a short period, we may need additional time to respond, and we will let you know if that is the case.
If any of the personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct it. You can update basic account details such as your mobile number or email address directly through your account settings after logging in. For more sensitive corrections — such as changes to your registered name or date of birth — please contact [email protected] with supporting documentation so we can verify the change before updating our records. Keeping your information accurate is important for ensuring smooth transactions and uninterrupted access to the platform. We aim to process correction requests promptly.
You may request the deletion of your personal data from our systems, subject to certain legal and regulatory obligations that require us to retain specific records for a defined period. For example, transaction records and identity verification documents may need to be kept for a minimum number of years under Philippine financial regulations, even after your account is closed. Where deletion is possible, we will action your request and confirm when it has been completed. To submit a deletion request, contact [email protected] with the subject line "Data Deletion Request" and include your registered email address so we can locate your account. We will respond with a clear explanation of what can be deleted immediately and what must be retained, along with the reason why.
You have the right to object to certain types of data processing, particularly where processing is based on our legitimate interests rather than a legal obligation or contractual necessity. If you wish to object to how we are using your data for a specific purpose, please contact [email protected] with details of your objection and we will review it carefully. We will either stop the processing you have objected to or explain why we are unable to do so in your particular case. Your objection will always be taken seriously and handled with respect for your rights under Philippine law. We are committed to being transparent about our data practices and will never use your information in ways that are not described in this Privacy Policy.
83jl works with a small number of trusted third-party service providers who help us operate the platform — these include payment processors that handle GCash, Maya, and bank transfer transactions, identity verification services, and technical infrastructure providers. These partners are given access only to the data they need to perform their specific function, and they are contractually required to keep your information confidential and to use it only for the purpose for which it was shared. We do not allow our service providers to use your personal data for their own marketing or to share it with other parties. All third-party partners are selected carefully and are required to maintain security standards that are consistent with our own. If a service provider relationship ends, we ensure that your data is either returned to us or securely deleted from their systems.
There are circumstances in which we may be required by law to disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies in the Philippines. This includes situations where we receive a valid legal order, subpoena, or regulatory request that compels disclosure. We will always review such requests carefully to ensure they are legally valid before complying, and where permitted by law, we will notify you that a disclosure has been made. We do not voluntarily share your data with government agencies beyond what is strictly required by applicable Philippine law. Our legal team handles all such requests to ensure that your rights are protected to the fullest extent possible within the constraints of the law.
The most common questions Filipino players ask about how their data is handled on the platform.
No — 83jl does not sell, rent, or trade your personal data to advertisers, data brokers, or any other third parties for commercial purposes. Your information is used solely to operate your account, process transactions, comply with Philippine regulations, and improve the platform experience. The only third parties who receive any of your data are service providers who are contractually bound to keep it confidential and use it only for the specific function they perform on our behalf. If this policy ever changes in a material way, we will notify registered players and update this page with a new effective date. You can always contact [email protected] if you have concerns about how your data is being used.
When you close your 83jl account, we will delete or anonymise the personal data we hold about you as soon as it is no longer needed — however, certain records must be retained for a minimum period under Philippine financial and gaming regulations. Transaction records, identity verification documents, and compliance-related data may need to be kept for several years after account closure to satisfy these legal obligations. Once the mandatory retention period has passed, your data will be securely deleted from our systems. If you want to know exactly how long specific types of data will be retained in your case, contact [email protected] and we will provide a clear answer based on your account history and the applicable rules.
Yes — like most online platforms, 83jl uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We also use session data to monitor for unusual activity that could indicate a security issue with your account. We do not use third-party advertising cookies or cross-site tracking technologies that follow you around the internet. If you disable cookies in your browser settings, some features of the platform may not work as expected — for example, you may need to log in again each time you visit. For more details on the specific cookies we use and how to manage them, contact [email protected].
If you have any questions, concerns, or requests related to your personal data and how 83jl handles it, the best way to reach us is by emailing [email protected] with a clear description of your concern and your registered email address so we can locate your account. We aim to respond to all privacy-related enquiries within a reasonable timeframe and will always provide a clear, honest answer. If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission of the Philippines, which oversees compliance with the Data Privacy Act of 2012. We take all privacy concerns seriously and are committed to resolving them fairly and transparently. You can also visit our FAQ page for answers to other common questions about the platform.
Now that you know how we protect your information, you can play with confidence. Create your free account, deposit in PHP via GCash or Maya, and enjoy sports betting and live casino games built for Filipino players.